1. Information We Collect

a. Information You Provide

When you sign up or contact us, we may collect your name, email address, phone number, and company information.

b. Chatbot Conversations

We store chatbot interactions to improve service quality, provide support, and track leads.

If your chatbot collects customer data (like name or email), that data is also stored securely.

c. Automatically Collected Information

We may collect usage data like your browser type, IP address, device type, and pages visited, using cookies or similar technologies.

2. How We Use Your Information

• Provide and improve the Introchat service
• Respond to your inquiries and offer support
• Analyze usage and performance
• Communicate with you about updates, promotions, or service changes
• Help you manage chatbot conversations and lead data

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information only when necessary:

• With trusted service providers that help us operate (like cloud hosting or analytics)
• If required by law or to protect our legal rights
• In connection with a merger, sale, or acquisition (you’ll be notified)

4. Data Storage and Security

• All information is stored using secure systems.
• Access is restricted to authorized personnel only.
• We use encryption and monitoring to safeguard your data.

5. Your Choices

• Access or update your account information anytime
• Unsubscribe from promotional emails using the link in the email
• Contact us to delete your account or data

6. Cookies

Introchat uses cookies to personalize your experience and understand how visitors use our site.

You can adjust your browser settings to disable cookies, but some parts of our site may not work properly.

7. Children’s Privacy

Introchat is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the Effective Date above. We encourage you to review this page regularly.